How To Fix DeepSeek AI Verification Code Not Received (Sign-Up Code Issue)

DeepSeek AI is a powerful platform that requires user verification via a sign-up code. However, many users encounter the frustrating issue of not receiving their verification code. If you’re facing this problem, don’t worry! This guide provides a step-by-step solution to fix the DeepSeek AI verification code issue and successfully sign up.

Why Am I Not Receiving the DeepSeek AI Verification Code?

Before diving into solutions, it’s crucial to understand the possible reasons why you’re not getting the verification code:

Incorrect Email or Phone Number – A typo in your email or phone number can prevent the code from arriving.
Spam or Junk Folder – Emails sometimes get redirected to spam folders.
Network Issues – Poor internet connectivity can cause delays.
Blocked by Email Provider – Some email services block automated messages.
High Server Load – DeepSeek AI’s servers may be overwhelmed with sign-up requests.
Carrier Restrictions – Your mobile carrier might block messages from unknown sources.
VPN or Proxy Issues – If you’re using a VPN, it might interfere with receiving the code.
Blacklisted IP Address – Some IP addresses may be flagged, preventing delivery.

Also, Read Why Is DeepSeek Not Working? Common Issues & Fixes

How to Fix DeepSeek AI Verification Code Not Received Issue

Follow these troubleshooting steps to resolve the issue and receive your sign-up code:

1. Check Your Spam or Junk Folder

Sometimes, verification emails land in the spam or junk folder. Here’s how to check:

Gmail: Go to “Spam” in the left sidebar.
Outlook: Check the “Junk Email” folder.
Yahoo Mail: Navigate to “Spam” under folders.

If you find the email, mark it as “Not Spam” to ensure future messages arrive in your inbox.

2. Verify Your Email or Phone Number

Double-check the email or phone number you entered.
Ensure there are no typos or extra spaces.
Use an alternative email or phone number if needed.

3. Resend the Verification Code

Go to the DeepSeek AI sign-up page.
Click on “Resend Code.”
Wait a few minutes and check again.

4. Use a Different Email Provider

Some email providers may block automated messages. Try signing up with:

Gmail
Outlook
Yahoo
ProtonMail

5. Disable VPN, Proxy, or Firewall

Turn off your VPN and retry.
Disable any active proxies.
Check your firewall settings to allow incoming emails or SMS from DeepSeek AI.

6. Check Your Internet Connection

Ensure you have a stable internet connection.
Restart your router if necessary.
Try switching from Wi-Fi to mobile data or vice versa.

7. Whitelist DeepSeek AI’s Email Domain

If your email provider is filtering DeepSeek AI’s messages, you can manually whitelist the sender:

In Gmail: Add DeepSeek AI’s email to your contacts.
In Outlook: Mark the sender as “Safe.”
In Yahoo: Add the sender to your address book.

8. Contact DeepSeek AI Support

If none of the above steps work, reach out to DeepSeek AI support:

Visit their Support Page.
Provide details like your email, phone number, and the issue.
Wait for their response, as they may manually send the code.

9. Try a Different Device or Browser

Use a different device (PC, mobile, or tablet).
Switch to another browser like Chrome, Firefox, or Edge.
Clear cache and cookies before retrying.

10. Use a Different Phone Number for SMS Code

If you signed up using SMS verification:

Try a different phone number.
Use an alternative mobile carrier.
Ensure your phone isn’t blocking messages from unknown senders.

11. Wait for a Few Hours and Try Again

Sometimes, DeepSeek AI’s servers experience high traffic, causing delays. If nothing works, wait a few hours and retry.

12. Sign Up Using Social Media Login (If Available)

Some platforms offer alternative sign-up methods using:

Google
Facebook
LinkedIn
Apple ID

If DeepSeek AI provides this option, try signing up via social login instead.

Also, Read Enabling the DeepSeek-R1 Model in DeepSeek: A Comprehensive Guide

Conclusion

Not receiving the DeepSeek AI verification code can be frustrating, but following these steps should help resolve the issue. Always check your email and spam folder, verify your details, and ensure network stability. If all else fails, contact DeepSeek AI support for further assistance.

By using these methods, you’ll be able to successfully complete your sign-up process and start using DeepSeek AI without any hassles!